A 99.9% Server Uptime
The advantage of building your own cloud web hosting system is that you do not need to worry about compatibility – you set up a specific set of software applications in such a way so as to be compatible with a particular set of hardware elements. The final outcome is something significantly more solid and reliable, since there are fewer potential chances of failure. We’ve built our cloud hosting system using tried and tested hardware parts along with a significantly customized version of Security–Enhanced Linux in an attempt to set up a truly safe home for your own personal websites.
For this reason, with each of our Linux cloud web hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to deliver a high–end web hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve built our very own custom internal network in an attempt to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And because of this, no matter which data center facilities you select: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your money on the line, you can’t feel truly safe. That is why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel happy with our service or in case you would like to use an even more robust hosting solution, such as a Linux VPS web hosting or even a Linux dedicated servers hosting – you’ll get a full refund, without obscure costs or return taxes.
24/7 Technical Support
We have diligently selected each individual member of our 24x7 support department to make certain that we can offer the very best support service that you can get. Each one of our support engineers has lots of years of experience dealing with hosting accounts behind his back, therefore they know what they are doing. Besides, they’re available to you 24/7/365 – you can touch base with them at any time and they’ll respond back to you ASAP.
Their average response time is below 20 minutes, whilst with other web hosting suppliers you are forced to wait around for days. Plus, we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in under an hour.