Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is qualified to efficiently take care of all Linux cloud web hosting clients’ issues and support questions. Through our ticketing system, it will be easy to post your inquiry and a support team member will likely go back to to you in only max 60 minutes. Basically, practice has shown that the general resolution time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any question you have got connected with 1MB Corporation’s offerings. We have got qualified professionals on duty all of the time to give assistance at any time when required. You’ll be able to the ticket system or drop an email whenever you want, alternatively you can grab the telephone or use the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guide while working on your sites within the Control Panel, you’ll be able to always press the Help key and locate your query in the list of articles that will pop up. We have as well turned lots of the articles and reviews into training videos. The collection of video clips will come up if you pick the Videos key present in the top right angle.