1 hour ticket response
1MB Corporation’s team of techs is devoted to delivering rapid answers to all your inquiries. We will examine your trouble ticket immediately after it is submitted and will respond with a solution within maximum sixty minutes after the customer support ticket submission. In fact, our average customer support ticket response time is twenty minutes.
A First–Rate Client Support Service
Our technicians possess significant experience in the Linux cloud web hosting field and are experienced enough to offer a quick answer to your problem. If, however, the matter at hand is not within the competency of a support engineer, the ticket will be sent to a developer or administrator for additional assistance.
An Easy–to–Browse Help Center
To help you find a quick tip on how to use a certain feature, we have implemented a very intuitive Help section in our Website Control Panel. You can search through a vast selection of web hosting account administration articles and website management articles, have a gaze at the F.A.Q. database or watch our instructional video tutorials.
