Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Warranty

  • Our customer support Dept is online 24x7x365 to reply to each of your service inquiries. Every ticket you send out to us is going to be replied to within no more than sixty minutes. If your issue calls for assistance from an administrator, we’ll send the ticket to the person on shift and will inform you that the issue is under control.

  • Top quality support service

  • Qualified Technical Assist Service

  • We are online for you round the clock to supply assistance and customer support as well as to help you with any difficulty that you could have as you are controlling your virtual server. We are able to help you with all pre–configured packages, such as your OS, server admin panel (with regards to the VPS type) and the Website Control Panel designed solely by our developers.

  • Intuitive help center

  • An Informative Help Section

  • A comprehensive and routinely updated article base is built into our custom–built Website Control Panel. It gives you quick tips about how to conduct all the general site maintenance tasks. The Help section includes extensive how–to articles and step by step video tutorials. You can gain access to the Help area by hitting the Help or Video buttons in the upper right side of each Control Panel section.