Usually users check the features they're going to get with a given cloud web hosting plan and tend to forget something just as essential - the service uptime. As efficient as a plan might be, frequent downtimes may result in lower search engine rank and lost clients whatever the reason for them is. After all, very few people would come back to an Internet site that is inaccessible 50 % of the time, not mentioning the wasted capital in case you have invested in an advertising campaign. This is why, if you acquire a new web hosting package, you should ensure that the service is going to be stable and your websites will be online all the time. This means more traffic, or in case that you've got an online store, for example, higher uptime means more satisfied customers.

Service Uptime Guarantee in Cloud Web Hosting

We guarantee 99.9% service uptime for each cloud web hosting account on our servers. We use an innovative cloud web hosting platform in which each part of the hosting service is addressed by a different group of servers, therefore if one server fails, the remaining ones inside the cluster will take over at once. The cloud platform also lessens the overall load significantly, so the website hosting service is far more stable compared to a service through which everything runs on just a single machine and your websites will perform in the best possible way. We furthermore have redundant Internet lines and diesel-powered backup generators to make sure that your websites will remain online no matter what. Hardware and software firewalls warrant the adequate functioning of our servers in the case of DDoS attacks while in the case of any software issue, we have professionals monitoring the web servers 24/7.

Service Uptime Guarantee in Dedicated Servers Hosting

Our dedicated packages feature a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We check out each server thoroughly before we hand it over to the client and we employ new hardware components to avoid any prospect of hardware problems. Any unforeseen software difficulties can be resolved immediately by our system admins as they keep an eye on all the web servers 24/7. To avoid infrastructural issues, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your are flooded, we can react immediately and filter the unwanted traffic before it reaches your dedicated server and disrupts the proper operation of your Internet sites.