One-Hour Response Guarantee in Cloud Web Hosting
Our Linux cloud web hosting come with a sixty-minute response guarantee, which goes to say that no matter what inquiry or complication you may have, we’ll always be there to help you. As it is, it rarely takes more than 30 minutes to get a problem solved or a question answered, and this is valid for both technical and pre-sales matters. Our customer care team members will be at your service 24/7, even on national holidays and weekends, which goes to say that you will get immediate assistance whenever you need it. We are aware of precisely how invaluable time can be, so by the time we respond to your e-mail or ticket, we will have examined the issue and, in case we haven’t sorted it out, we’ll supply you with more information on what you need to do on your end – if the situation demands this. With our support service, you can be sure that there will be somebody to assist you instantly, regardless of the hour.